FAQs
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Frequently Asked
Questions
What types of water tanks does Umiya Gold offer?
Umiya Gold offers a wide range of water tanks, including overhead tanks, underground tanks, loft tanks, and custom-designed tanks. Our products are available in various sizes and capacities to meet different water storage needs for residential, commercial, and industrial applications..
How can I place an order for a Umiya Gold water tank?
You can place an order through our website by selecting the desired product and following the checkout process. Alternatively, you can contact our customer service team via phone or email for assistance with placing your order or for any specific requirements you may have.
What materials are Umiya Gold water tanks made from?
Umiya Gold water tanks are made from high-quality, food-grade plastic materials that ensure durability, safety, and resistance to harsh weather conditions. Our tanks are designed to be UV-stabilized and corrosion-resistant, providing a long-lasting water storage solution.
Do Umiya Gold water tanks come with a warranty?
Yes, all Umiya Gold water tanks come with a warranty that covers manufacturing defects. The duration and terms of the warranty vary depending on the specific product. Please refer to the product details on our website or contact our customer service team for more information about the warranty coverage for your chosen tank.
Can I get a custom water tank designed for my specific needs?
Yes, Umiya Gold offers custom water tank solutions tailored to your specific requirements. Whether you need a unique size, shape, or capacity, our team of experts will work with you to design and manufacture a water tank that meets your exact specifications. Please contact us directly to discuss your custom tank needs.
How do I maintain and clean my Umiya Gold water tank?
Regular maintenance and cleaning are essential to ensure the longevity and hygiene of your water tank. We recommend the following steps for cleaning:
- Drain the tank completely.
- Scrub the interior walls with a brush and mild detergent.
- Rinse thoroughly with clean water.
- Disinfect the tank using a solution of water and chlorine (follow safety guidelines).
- Rinse again to remove any residual disinfectant. For detailed maintenance instructions, please refer to the user manual provided with your tank or contact our customer service team for assistance.
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